Job Description

DPI Job Title: Scrum Master and Project Manager

The Wisconsin Department of Public Instruction is seeking a Project Manager to perform the role Scrum

Master and Project Manager in the Application Development Team practicing Hybrid methodology combining

PMI’s project management best practices with Agile/Scrum development methodology under the Division of

Libraries and Technology.

The Applications Development Team is responsible for enterprise architecture, development, system testing,

analysis, and maintenance of systems that capture and report data. This includes but is not limited to

applications that focus on finance, budget, and data collection and reporting applications that satisfy the needs

of Wisconsin’s K12 education systems. These systems require extensive knowledge and experience

developing complex applications, reports, and relational databases.

This position is responsible for leading and coaching a project team on a hybrid project methodology

combining PMI Project Management best practices and agile practices/ principals to deliver high quality

products and services for our external customers (state schools and districts) and internal customers (DPI

users). This position will facilitate the execution and delivery of well-defined software releases using the Hybrid

framework, including project planning deliverables such as Project Charters, Stakeholder Analysis, Risk

Assessment, Estimation, sprint planning, daily scrum, sprint review, sprint retrospectives and close out phase

deliverables. This position will work with project teams, as well as internal and external stakeholders, to

influence and drive decision making. This position will resolve team impediments with other scrum masters/

project managers, improving the effectiveness of the project management framework in the agency. This

position will be responsible in maintaining a healthy product backlog, planning all releases of the system, and

documenting system dependencies.

This position will work with and serve as a liaison between IT Teams, management and business units within

DPI and external vendors to identify and analyze opportunities for improving processes and business systems.

This position will also help facilitate quality assurance tasks, UAT efforts and provide product customer support

when needed.

Under the general supervision of the Applications Development Team manager, this person will work closely

with others to accomplish project objectives, or function independently to accomplish daily work requirements

as a member of the Applications Development Team. Objectives, priorities, and deadlines are established in

consultation with the department program area leaders, project managers, and the Applications Development

Team manager.

Required Skills:

● Minimum 2-5 years’ experience using Agile/Scrum Development Methodology with CSM Certifications

● Minimum 2-5 years’ experience with PMI’s Project Management deliverables

● Strong written and verbal communication skills

● Demonstrates experience facilitating meetings and an understanding of facilitation techniques

● Ability to work in a team environment as well as independently within established guidelines

● Process a fundamental understanding of end-to-end customer experience integration and

dependencies

● Experience writing user stories with clearly defined acceptance criteria

● Ability to facilitate UAT efforts

● Experience at refinement, story splitting, estimation, velocity, retrospectives, and other scrum

techniques

● Experience in creating documentation such as project charter, risk analysis, stakeholder analysis and

engagement, decision logs, project estimation and timelines, project status reports, road maps, project

close out reports

● Experienced in leading CRM-focused projects, overseeing end-to-end implementation, optimization,

and integration of CRM platforms to support business objectives.

● Skilled in managing stakeholder expectations, coordinating cross-functional teams, and leveraging

CRM insights to inform strategy and improve customer experience.

Required Technical Skills:

● Ability to grasp technical concepts and communicate to developers in a .NET based development

environment

● Experience using Microsoft Azure DevOps, or equivalent software, to manage user stories and sprint

backlogs.

● Proficiency with leading CRM systems (Microsoft Dynamics 365) including configuration, data

structures, workflows, and integrations.

Preferred Experience:

● Experience working with education software systems at school, district, or state levels.

● Knowledge of data warehousing and reporting

● Proficient in using Asana and Azure DevOps Boards to manage project timelines, assign and track

tasks, monitor progress, and facilitate cross-functional team collaboration throughout the project

lifecycle.

Requirements

Top Skills & Years of Experience:

- Minimum 2-5 years' experience using Agile/Scrum Development Methodology

- Minimum 2 -5 years experience in PMI- Project Management Methodology (Defining Scope, Stakeholder Analysis, RACI, Project Charter, Project Estimations, Risk Assessments, Budget tracking etc..)

- Minimum 2-5 years' Prepare business requirements and functional specifications

- Minimum 2-5 years' Ability to effectively refine and maintain a product backlog

Project Details: This position is responsible for leading and coaching a project team on a hybrid project methodology combining PMI Project Management best practices and agile practices to deliver products and services to state schools and internal DPI customers.

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